DevOps Engineer
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**What you'll do:** - Manage technical issues that impact the HitPay user experience, by quickly solving bugs and fixes and working on feature enhancements - Troubleshoot and find creative solutions to reported problems and issues - Proactively record information to improve support processes and the HitPay platform, and share these insights with the relevant teams - Actively engage the Customer Success team to assist with all support cases - Able to work flexible hours on weekends and shifts Problem-solving is at the heart of this role, as you understand our users’ pain points and diagnose technical issues. You’ll use your creativity, resourcefulness, and technical expertise to fix issues and roll out enhancements, providing a best-in-class experience for HitPay users. This is a full-time role with amazing growth potential. If you're responsible and self-motivated with strong technical skills, we'd love to hear from you!
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Company: HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.
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